Job Description

Implementing the executive plan to deliver and implement a project- Explanation and training for all basic applications on the system and at least 3 of the applications- Receiving customers' technical problems, coding them on the company's internal system, following them up, and delivering them to customers- Respond to all customer inquiries on the channels of communication with them- Weekly follow-up of all clients for each account manager and follow-up registration on the company's system- Managing tasks for entering time sheets, up to a maximum per week- Explanation and cooperation with colleagues in the internal training process for the work team on the company's products- Delivery of assigned projects and tasks at the specified times, with the number of hours specified for them as well-